Reviews for Nantucket

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Posted On: 11/23/2021

Best customer service

Would like to appreciate your team especially Ms Lee Smith for awesomeness and helping us get the wonderful apartment we wanted and the space. We are truly happy and grateful to her. Thank you Lee

By: McBride

Source: Property Site

Posted On: 11/19/2021

Fast help with garbage disposal

It took only 15 minutes from the time we posted a maintenance request for our garbage disposal to be back and running in great condition. Adam explained what he was doing and how to keep the disposal working well in the future. Thanks, Adam!

By: Anonymous

Source: Property Site

Posted On: 11/17/2021

Excellent Place to Live so Far!

We moved in about a month and a half ago and so far we absolutely love it here. It's the quietest place we have ever lived despite sharing walls. We've had a few issues come up, and Adam, the maintenance guy always shows up usually within less than 24hrs of sending in our maintenance request and gets it fixed and is very friendly. Everyone we've ever talked to at the office has always been very helpful and friendly. We are very happy here, and we couldn't recommend this place enough!

By: Anonymous

Source: Property Site

Posted On: 11/15/2021

Maintenance and Staff

I just moved in. My maintenance request was for my back door not sealing properly. Adam came out and fixed it promptly. What a super nice guy. Without me submitting a formal request he got rid of a bit of mold on one of my back windows. It is a real pleasure dealing with Adam. And the same goes for the staff in the office. Professional but very friendly. Emily has treated me like I'm a special quest. Many thanks to her too.

By: Frank

Source: Property Site

Posted On: 11/12/2021

Giving Thanks

With Thanksgiving on my mind, I want to express my gratitude that I have called Nantucket my home for the past 17 and am the happiest I remember being. The staff is top shelf. Adam is so friendly and responds quickly to all repair requests, Wendy keeps the clubhouse spotless and Lee Mae me feel welcome since the day I first toured. Love it!

By: Michele

Source: Property Site

Maintenance:

Staff:

Posted On: 11/12/2021

Maintenance Request

My freezer wasn't freezing my ice packs completely, needed for my knee replacement days ago. I didn't know why so I put in a maint req. Adam came out had the freezer fixed in no time and since I can't get to the trash compactor, he offered to take my trash bags with him! And those ice packs are froze solid now, thanks again!!!!

By: Barbara Goodwin Verified Resident

Source: Property Site

Posted On: 11/12/2021

Amazing!

I used the on-site tanning bed and gym today. The tanning bed worked great and was very clean. The gym was also very clean, and had LOTS of different equipment to use. This place is absolutely amazing!

By: Jordan

Source: Property Site

Posted On: 8/16/2021

If I could only give more than 5 stars

I moved back to Cincinnati after living out of state for 4.5 years. I was referred here by a friend and WOW I was sold from the moment I got the initial tour in 11/2020. Hands down professionalism and unbelievable place to call home. I am so blessed I actually got in! Truly pleased overall with my new home and if you are looking for the best place to live, you have to check out Nantucket.

By: Susan Verified Resident

Source: Property Site

Posted On: 12/2/2020

Ms

Love the atmosphere. The staff is quick to address any maintenance issues you may have

By: Anonymous Verified Resident

Source: Property Site

Posted On: 8/1/2020

Gorgeous Property

Though it has been short we have absolutely loved living here. Our apartment has a beautiful view and the amenities are amazing. Would highly recommend living here.

By: Marcus Patrick Verified Resident

Source: Property Site

Posted On: 12/12/2019

Nantucket is Amazing

This is my second time living in Nantucket, we just moved from a townhouse to a 2 bedroom apartment. I have lived in the 3 bedroom town home, the 2 bedroom town home, and now the 2 bedroom apartment! There is so much to do here and I absolutely love the office and maintenance staff. I wouldn't live anywhere else!

By: Robin Fischer Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for the kind words Robin. We appreciate you being a prt of our community!

Posted On: 12/3/2019

Awesome Staff!

I just want to thank Eric for his professionalism and assistance when my dryer went out in my townhouse. I am so thankful and made the right decision to live at Nantucket!!

By: Laura Lane Verified Resident

Source: Property Site Read Property Manager's Response

Thanks for the positive feedback Laura. We really appreciate it! —and we think Eric is awesome at what he does as well . . .

Posted On: 7/23/2019

Top-Shelf Complex

I've lived at Nantucket Apartments for 3+ years and could not be happier. Management is very responsive to maintenance requests and the general needs of residents. The staff is out regularly maintaining the grounds and buildings to make sure the complex is clean and appealing. Nantucket offers several different, well-designed floor plans (the best I've seen in the area) to meet individual needs. Community amenities include a top-notch swimming pool area with a volleyball court, grills, and a putting green. The clubhouse includes amenities such as sitting areas with a fireplace, a pool table, top-tier gym (no need for a gym membership), tanning bed and an amazing 15-seat movie theater for cinephiles like me. Additionally, they have a walking path for those wishing to get exercise or just take a casual walk. The staff organizes community events throughout the year, including pool parties with live bands, wine tasting events and breakfast events. The staff works hard to make Nantucket a fun place to live and make it easier to meet the neighbors. The complex is located very close to most major retailers, restaurants, and I-71 and I-275 - a very quick drive to Kenwood for more shopping. You won't find a better complex in the Deerfield Township area. Highly recommended!!!

By: Mark Verified Resident

Source: Property Site Read Property Manager's Response

Hi Mark! Thank you for the 5-star review! We truly enjoyed hearing about your experience and are so happy you Love The Place You Live! We appreciate you as a valued resident of our community.

Posted On: 7/19/2019

Absolutely LOVE this place!

I immediately fell in live with the vibe of this place and having been here for 6 months now, I still do. The facilities are great and the staff is amazing. Our apartment has the perfect design for raising a toddler while solo parenting as it gives me a view of her at all times and room for her to run around. The kids pool is great and the bigger one definitely feels like a resort with tons of things to do.

By: Ingrid Lara Verified Resident

Source: Property Site Read Property Manager's Response

Hi Ingrid! Thank you for the 5-star review! We truly enjoyed hearing about your experience and are so happy you Love The Place You Live! We appreciate you as a valued resident of our community.

Posted On: 7/12/2019

At Fath Properties

The maintenance staff is excellent, love the amenities, office staff is courtesy, pleasant and helpful. I would recommend Nantucket to my friends and family.

By: Margaret Verified Resident

Source: Property Site Read Property Manager's Response

Hi Margaret! Thank you for the 5-star review! We truly enjoyed hearing about your experience and are so happy you Love The Place You Live! We appreciate you as a valued resident of our community.

Maintenance:

Posted On: 7/8/2019

Response outstanding

Service was ever so good. I called in the morning that my air conditioner wasn’t working and by the afternoon it was fixed. The Maintenance guy Vince did a great job. I was very pleased with the quick and efficient Response to the problem. Thank you Nantucket personnel.

By: Ray Sharpe Verified Resident

Source: Property Site Read Property Manager's Response

Hi Ray! Thank you for the 5-star review! We truly enjoyed hearing about your experience and are so happy you Love The Place You Live! We appreciate you as a valued resident of our community.

Posted On: 6/22/2019

Living here

From the first step in the door, until the present, I was greeted with warmth and made to feel at home. The staff are always there to assist you even after hours. It is a wonderful place to call home.

By: Polly Verified Resident

Source: Property Site Read Property Manager's Response

Hi Polly! Thank you for the 5-star review! We truly enjoyed hearing about your experience and are so happy you Love The Place You Live! We appreciate you as a valued resident of our community.

Posted On: 6/11/2019

Thanks!

I appreciate the promptness in following up with me regarding any issues, big or small, that need attention. I especially appreciate professionalism when managing anything that needs to be done. I have had little things and recently, a slightly bigger thing. I was kept informed of progress all along the way and the end result exceeded my expectations.

By: Lisa Houser Verified Resident

Source: Property Site Read Property Manager's Response

Hi Lisa! Thank you for the positive review. We truly appreciate you as a valued resident of our community and are so happy to hear you Love The Place You Live!

Posted On: 5/16/2019

Amazing staff

I have been living at Nantucket since it first opened many years ago. The staff at Nantucket is amazing, and is the reason I haven't moved. Dennis in particular, is wonderful and is a great asset to the team at Nantucket.

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for the 5-star review! We truly enjoyed hearing about your experience and are so happy you Love The Place You Live! We appreciate you as a valued resident of our community.

Posted On: 5/8/2019

Awesome place to love

Hi, I have lived at nantucket for 7 months. I have had nothing but a great, safe, clean place. The staff here is absolutely phenomenal! Anything that I have asked for or general questions, they always provide. Lea arranged my viewing of apartments. Eric set up my autopay without charge. Megan let me use supplies. Marnie is so sweet and always willing to help. Maintenance always performs request quickly ie: changing light bulbs and furnace filters. I would highly recommend this complex! Can’t wait until summer!

By: Sherry blazer Verified Resident

Source: Property Site Read Property Manager's Response

Hi Sherry! Thank you for the 5-star review! We truly enjoyed hearing about your experience and are so happy you Love The Place You Live! We appreciate you as a valued resident of our community.

Staff:

Posted On: 12/13/2018

Awesome Staff

I recently lost my beloved cat of 15 plus years. I stopped by the office and spoke to Lee about the loss. Within two hours she credited the pet fee back to date of death and called to let me know. A few days later Lee called me again to tell me I had a package to pick up at the office. I was so surprised to see a bouquet and sympathy card waiting for me. I want to take a moment to thank Lee and all the other staff who took the time to write me a note in that card. What a wonderful gesture in my time of loss. Thank you so very much for going out of your way for me.

By: Karolina Perr Verified Resident

Source: Property Site Read Property Manager's Response

Karolina, we really appreciate the kind review! Thank you for being a part of our community.

Posted On: 10/10/2018

Thanks!

Thanks to Dennis and crew for the prompt response to my little water issue! Things were handled first thing the morning after my request and Dennis even followed up with me, in person, as he saw me entering the apartment. All is well!!

By: Lisa H Verified Resident

Source: Property Site Read Property Manager's Response

No problem Lisa! We're glad to have been of help!

Posted On: 8/2/2018

Resort style living

My family and I have been in this community for three months now and wow, it is 100% as advertised. Friendly staff, fun neighbors and the ammenities are off the charts. Any issues I have brought up were addressed immediately. Thank you to all of the staff for going above and beyond! I give all 5 stars.

By: Will Simms Verified Resident

Source: Property Site Read Property Manager's Response

We appreciate you sharing with us Will and thank you for being apart of our community!

Posted On: 2/24/2018

Great place to live!

Nantucket is a great place to live. The apartments are all well maintained and in good shape. The maintenance team is also very quick and helpful. The management team is very good and Whitney always gives me great support when I have a problem or question. I am happy having found Nantucket :)

By: Adrian Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for the kind review Adrian. We appreciate it!

Staff:

Posted On: 2/13/2018

Whitney is Very Helpful!

I just moved here and absolutely love it! Whitney has been extremely helpful and quick with responding to any questions and needs. I really appreciate all she has done to make it a smooth and easy move!

By: Alexa Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for the kind review Alexa. We look forward to seeing you at our next resident event!

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